I am using the Wi-Fi kit, after the Anchors initialization, I cannot see any of the Anchors in the Anchors Summary tab, what should I do?

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  • I am using the Wi-Fi kit, after the Anchors initialization, I cannot see any of the Anchors in the Anchors Summary tab, what should I do?
  1. First you should check whether the settings of VirtualBox network adapter is in the bridge mode.
  2. Restart the machine in the VirtualBox.
  3. Run the Anchor initialization.
  4. If the problem still persists try to connect PC to AP throug LAN port.
  1. Now in the VirtualBox network settings, put the Ethernet interface to bridge mode.
  2. Restart the machine in the VirtualBox, after the RTLS Studio is ready, click on the Anchor initialization.
  3. Now you should see the Anchors. If this is not the case, do not hesitate to contact the Service Desk.