Privacy Policy

This privacy policy tells you what to expect when Sewio collects personal information about you when you visit sewio.net or its subdomains, if you use Sewio RTLS or participate in the Sewio Partner Program.

Sewio is committed to protecting your personal information. Whenever you provide such information, we will only use your information in line with all applicable data protection laws, including the General Data Protection Regulation (“GDPR”). Your information will be kept in a secure environment, and access to it will be restricted according to the ‘need to know’ principle.

What data will be collected about you?

When you visit sewio.net or its subdomains, Sewio may collect information about how you use the website and the device(s) that you use to access the website. This includes typically the following information about you:

• the Internet domain, registered company (if applicable), GeoIP information, and Internet address of the computer you are using;
• identification of the page or service you are requesting;
• the type of browser and operating system you are using;
• date and time of access;
• the Internet address of the website from which you arrived at our website;
• cookies information.

Furthermore, when you actively submit information about you to Sewio using sewio.net or its subdomains, typically when you fill in a contact form, or when you create or use your account on sewio.net or its subdomains, Sewio will collect also the submitted information. The information will consist typically of your contact details and related personal data such as name, e-mail address, company, phone number, password, IP address, and office address.

How will Sewio use the data it collects about you and for what purposes?

Sewio will use your personal data for the following purposes:

• Use of the site
  • In order to work properly, sewio.net and its subdomains need to use cookies. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site, respond to surveys, or participate in polls. It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the website or browse from one page to another.
• Queries, complaints, feedback
  • If you submit your queries, complaints, feedback, etc. via sewio.net or its subdomains, Sewio will use the provided information to respond to the submitted queries, complaints, or feedback.
  • Processing of your data for this purpose is necessary for the purposes of the legitimate interest pursued by Sewio (within the meaning of sec. 6(1)(f) of the GDPR) to respond to the submitted queries, complaints, or feedback and to improve its products and services hereby. For this purpose, the data will be processed for the period necessary to deliver the response, maximally for a period of four years. You have no legal obligation to provide the data, nevertheless, in that case, Sewio will not be able to respond.
• Registration
  • If you create your account on sewio.net or its subdomains, Sewio will use the information you provided during the creation or use of the account in order to ensure the account is created and works and to provide you with services corresponding to the account.
  • Processing of your data for this purpose is necessary to perform the respective contractual obligations (and to take steps prior to entering into respective contractual obligations at your request) within the meaning of sec. 6(1)(b) of the GDPR. For this purpose, the data will be processed maximally for a period of four years after your account is closed. You have no legal obligation to provide the data, nevertheless, in that case, you will not be able to create your account.
• Ordering of Sewio’s products or services
  • If you use sewio.net or its subdomains to order any of Sewio’s products or services, Sewio will use the information you submit in the respective order form for the purpose of taking steps prior to entering into a respective contract.
  • Processing of your data for this purpose is necessary to take steps prior to entering into a respective contract at your request within the meaning of sec. 6(1)(b) of the GDPR. For this purpose, the data will be processed during the performance of the contract, and maximally for a period of four years after its termination. When it becomes obvious that the contract will not be concluded, the data will be processed maximally for a period of four years. You have no legal obligation to provide the data, nevertheless, in that case, you will not be able to order any of Sewio’s products or services.
• Contact and lead management
  • Sewio monitors your activities on sewio.net and its subdomains, collects data about your activities on sewio.net and its subdomains, and uses collected data for profiling and lead scoring. Sewio may also match the collected data with other data that Sewio collects about you if you used Sewio’s products and services before or actively submit information about you to Sewio using sewio.net or its subdomains, typically when you fill in a contact form. This will allow Sewio to improve the websites and services and to gather statistics about its usage. Sewio will also be able to show you more relevant and personalized content and prepare for you services, information, or offers more tailored to your needs.
  • Processing of your data, which Sewio collects about your activities on sewio.net and its subdomains, is based on the cookie settings in your browser. You may change your preferences anytime simply by changing your browser settings.
  • Processing of your data, which Sewio collects when you fill in a contact form, is based on your consent within the meaning of sec. 6(1)(a) of the GDPR. Your data will be used only for the duration of your consent. You may change your preferences anytime simply by letting us know at marketing@sewio.net