myRTLS Care
The Industrial World Never Stops, and Neither Should Your Operations
In the fast-paced world of global industries, stay in control of your processes with the proactive software and services of the myRTLS Care package. Avoid interruptions and keep operations running smoothly thanks to a range of real-time features that minimize downtime.
Your workflow is unique so select the plan that’s best for your business and experience superior services and support.
What’s Included in myRTLS Care
Software
Services
Hardware Warranty
Software
Device Care
Meet the main monitoring software in myRTLS Cloud and get a clear overview of your RTLS. Check the status and analytics of your operations on convenient and organized dashboards. Stay informed of the metrics that matter most to your operations thanks to real-time alerts. Obtain automatically generated reports and conveniently identify opportunities for optimization.
Always Stay Informed
Time is money so save a fortune when you immediately know if any anchors go offline with real-time alerts. Perform preventative maintenance by responding to predictive alerts which notify you of tags that need to be recharged.
Check Your System’s Status at a Glance
All the key information that matters most in one convenient place. Easily check the functionality of your system on the informative dashboard. Spot issues, generate weekly/monthly reports, and track the metrics that matter to your operations.
RTLS Player
Verify the system’s performance and identify areas for improvement. RTLS Player enables you to replay and tune the Sewio RTLS remotely. Run simulations independent of your live system to determine changes and apply them. Plus our Customer Experience team can run simulations in order to suggest the best configuration for each individual case.
Services
System Review
Sewio’s professional team will do a holistic system review of current and historical operations to identify and prevent potential system failure in the future. In addition, the team will assist with system backup, upgrade, and clean up.
Support Services
myRTLS Care brings you a complex package of support services from guaranteed incident response time (SLA), and consultations addressing the most critical issues first, to remote support access – enabling our team to pinpoint the issue and resolve it faster.
Hardware Warranty
Protect your hardware during the entire project lifecycle. Minimize downtime thanks to our instant hardware replacement service and always stay in control of your operations.
myRTLS Care Editions
Get Full Control of Your RTLS-Run Operations
| “ | As real-time location systems become the backbone of mission-critical operations, often creating the crucial link between logistics and production, there is no place for downtime, which is often caused by human factors. myRTLS Care gives us total control and always keeps the system running smoothly.” Adrian Cech
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